FAQ

• General
• Shipping
• Sizing
• Product
• Purchasing

General

Why are there two different company names mentioned?

Spirited Sisters Inc. is the name of the parent company that manufactures The Original Healing Threads.

Can your tops be put on over IVs?

The tops have been used with IVs. Usually the IV is put in after the top has been put on. The fabric, with its Stain Smart additive, allows anything that may drip out of the IV to bead up and roll off the garment.

Where are these garments made?

The Original Healing Threads are proudly made in the USA, in our home state of Massachusetts.

Can the Original Healing Threads be worn while IN the hospital?

The Healing Threads garments were designed to be worn when being treated as an out-patient e.g. during radiation or chemotherapy or going in for an MRI or CT or PET scan, and then leaving the building. They are incredibly useful to women directly after having a mastectomy. They were also designed as what we call recovery wear; clothing that can be worn at home while you recover from surgery, a broken bone, childbirth, etc. They are more comfortable and attractive than pjs, and more functional as well. You will look better and feel better wearing them while you recover!

How do I maintain my dignity and modesty while undergoing my prescribed medical treatment?

First of all, forget about wearing those awful hospital gowns that the medical personnel ask you to put on. Just say no. Instead, proudly wear your own Original Healing Threads top! They are comfortable, cozy, fashionable, and extremely accessible! There is no need to change into a hospital gown when you arrive at your treatment. The OHTs are so wonderful and so discreet that you can wear them to your appointment, receive your treatment, and then leave still wearing it. No need to change; no need to uncover what does not need to be uncovered; no need to lose one iota of modesty, and every reason to maintain your dignity and personal sense of style.

Do you have a Newsletter?

We will have one shortly!

How can I get a brochure?

By calling toll free: 1-877-647-3900
By faxing toll free: 1-877-280-3902
By E-mailing to info@healingthreads.com By writing the company: 85 First Street, Unit 2, Bridgewater, MA 02324

Who are these garments for?

These garments are designed from personal cancer experience for cancer treatments such as chemo, radiation, and post-mastectomy and their use has been expanded to include anyone with a chest incision such as a heart or lung surgery; nursing moms; Mohs surgery patients; anyone who has to traverse in medical establishments hallways in a standard hopsital gown; people undergoing dialysis treatments; or anyone who wants modesty and dignity in any medical setting, including basic office visits!

Sizing

What sizes are available fr the Original Healing Threads?

Plus size tops and pants are available for order now in 1XL, 2XL, 3XL sizes. Please call us at 877.647.3900 if you are unsure of the plus size garment to order.

How many sizes are offered and what do they correlate to in standard sizing?

Our standard and plus size hospital tops are generously sized:

• X Small: Sizes 2-4
• Small: Sizes 6-8
• Medium: Sizes 10-12
• Large: Sizes 14-16
• X Large: Sizes 18-20
• 1X Large: Sizes 22-24
• 2X Large: Sizes 26-28
• 3X Large: Sizes 30-32

Product

How will the colors of the products really look?

The color swatches you see on the site may vary slightly due to different monitor calibrations. Fabric swatches are available; e-mail your request to info@healingthreads.com or call 877.647.3900.

How many styles are offered?

Four Tops: Casual, Elegant, Grace, Wrap
Two Pants: Pants, Breakaway pants

What is the fabric used in the construction of the Original Healing Threads?

A polyester micro-fiber, a soft fiber that can be washed and dried in your home washing and drying machines.

How many colors are offered?

A total of 7 colors are offered, but not all colors are available in all styles and sizes.

• Casual and Elegant are offered in all 8 sizes and all 7 colors
• Wrap is offered in XS-XL in Pink, Beige, Black, Purple, Green, Blue, Brown
• Pants and Break-Away pants are offered in all 8 sizes in black and blue
• Pants and Break-away pants are offered in XS-XL in black, blue, green, beige, brown

What is the StainSmart fabric?

• it is an additive woven into the fabric
• liquids such as blood, benadine, water, juice and activated charcoal will bead up and roll off the garment without penetrating the fabric
• if a stain does occur, washing will remove (may require more than one wash)

How do the access panels stay closed?

Through the use of hook and loop closures, akin to Velcro. There are no metal closures on any of the Healing Threads hospital tops.

How do the access panels work to maintain my modesty?

• The chest access panels pull down on both sides of the chest. The entire chest can be exposed by opening the center of the garment or a little of either side can be exposed, or a lot can be exposed; whatever needs to be exposed IS exposed and modesty can be maintained by not exposing every part of the body.
• The back of the garment is totally closed. The upper back can be exposed for examination or for a stethoscope, but unless necessary, the lower part of the back need never be exposed

Why are there pockets in the interior front?

These pockets have a variety of uses: they can hold drainage bags the person may have after chest or breast surgery, they can hold monitors or pumps, or they can hold keepsakes of the person wearing the garment, such as worry beads, good luck charms, stress balls, etc.

Why are there pockets in the exterior front?

There are a variety of reasons. They are a great place to store worry or rosary beads; a piece of paper and pencil; a book; candy, etc.; anything you may need to get you through what you are going through or to give yourself a hug when there is no one around to give you one!

What holds the ribbon that holds up the sleeve?

A small piece of hook (similar to Velcro) is attached to the end of the ribbon and the corresponding loop is attached to the sleeve.

Why would I need break-away pants?

• the break-away feature of the pants allow a little or a lot of the leg to be exposed
• if something on your leg needs attention due to a melanoma, or accident or surgery, etc., only that which needs to be exposed will be exposed
• no need to take your pants off
• great to go over casts, braces, or any kind of medical device
• much better looking and feeling than cut up jeans or sweat pants
• leg amputees or people in wheelchairs find the fabric softer, more comfortable, and more elegant.
• elastic drawstring has embedded drawstring which will not disappear into the casing; a much more comfortable and functional waistband; no binding or pinching and no losing the drawstring!

Why would I need the regular pants?

• many people like the look of an "ensemble" and feel the tops look better with matching or contrasting pants
• a wonderful soft feel and an elastic waistband that allows pants to be pulled up and down easily.

Do you offer anything for men?

Yes, the Casual has been accepted and worn by many men as well as women, though the men tend to order the beige, brown, or black. The men also wear the pants and break-away pants; as a matter of fact, Spirited Sisters, Inc. donated break-away pants to the Marines and soldiers who find themselves with leg injuries from Iraq and Afghanistan and are taken to Landstuhl Hospital, the USA hospital in Germany.

What are the differences in the tops?

• Every standard and plus size top has the same features: open in front to be put on like a jacket; access panels on each side of chest; sleeves that roll up and down and are secured using ribbon; interior and exterior pockets; microfiber soft fabric
• Main difference is access to the wearer's back; the Wrap offers total access to the back by simply untying the garment or can access above the waist by separating the closing in the back; all others have an opening above the waist in the back that opens and closes with soft hook and loop closures.
• Casual is less "formal" than Elegant
• Elegant is our signature style, the first one we designed
• Grace is longer than any of the others, hitting around the calves

What is the advantage of the long garment, the Grace?

• Grace is for the person who wants total coverage
• The Grace has the advantage of total shoulder to mid calf coverage for those religions e.g. such as Muslims or Hacidic Jews or personal preferences which require such coverage.

How is the garment best washed?

We suggest warm water, delicate cycle, delicate detergent, dry low or dry clean. We sell Lilly Treatment Robes to medical facilities. One commercial laundry company has developed a method of cleaning these garments in their facility that meets the medical establishments' requirements while also meeting our fabric's requirements for washing, drying, and anti-bacterial properties. Please call our office (877.647.3900) or e-mail peg@spirited-sisters.com for further information.

Purchasing

I do not have a computer, how can I order one of these garments?

By calling toll free: 1-877-647-3900
By faxing toll free: 1-877-280-3902
By writing the company: 85 First Street, Unit 2, Bridgewater, MA 02324

What is the return policy?

If, within 30 days of purchase, for whatever reason you are unhappy with your purchase, please call the toll-free number, 1-877-647-3900 and explain the problem. If you do not desire a replacement item, you will be responsible for return shipping the original purchase. Your account will be credited the cost of the garment when it is received in the warehouse.

Is my information safe on your site?

Yes, our site has 256 bit SSL encryption. We also never sell any of your personal information to any third party or affiliate.

Is merchandise available at Cancer Centers?

Yes. Click here to see all of our locations.

What if the Original Healing Thread I purchase doesn't fit?

We'll be happy to exchange it provided all of the original tags are on and the garment has not been worn (other than to try on, of course). We offer a variety of sizes and styles, including plus sizes. Please call customer service at 877.647.3900 for authorization

Please feel free to e-mail any other questions to info@HealingThreads.com or call (877) 647-3900.